A 99.9% Server Uptime
We have set up our cloud hosting platform using reliable hardware and heavily tweaked software. Our admins have installed a customized version of Security–Enhanced Linux on our physical servers to guarantee maximum security and reliability. We’ve set up several DDoS protection appliances coupled with highly efficient firewall programs to make sure our internal network is impregnable and safe.
All Linux cloud hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s essential that you also build your own network architecture. For this reason, we set up a custom internal network in all our datacenter facilities. Based on top–notch Juniper switches and routers, our internal network allows for extraordinarily fast data transfer rates and is completely redundant.
This way you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, no matter which hosting service you’ve opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not content with our hosting services, or if you find them inadequate, or if you decide that you should use a Linux VPS web hosting rather than a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will continue to have complete control of your domains even when you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a response, you’re probably aware of how irritating this can be, especially if your website is at stake. For this reason, our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be at your disposal and they’ll respond to you in less than sixty minutes. And the best thing is that their average ticket response time is below 20 minutes!