Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering high–quality support on time is our high priority, so we backup each Linux cloud hosting plan with a one hour ticket reply guarantee. Once you send a ticket or drop an e–mail, our customer customer assistance staff will do their best to generate the most adequate remedy for your case and to offer you advice in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is offered by a crew of educated technicians who will be prepared to react to your inquiry promptly. You’ll be able to get in touch with the technical support crew by opening a help and support ticket from your Web Hosting Control Panel or by sending us an email. On business days, you can also contact us on the telephone or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guide while performing tasks within the Control Panel, you’ll be able to always press the Help key and locate your problem in the set of articles or blog posts that will came up. We have also turned much of the content articles into video clips. The list of video lessons will come up if you pick the Videos key present in the top right angle.