Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Warranty

  • Our group of service technicians will try their best to respond to your advice requests within less than 1 hour. If, however, the trouble you have encountered requires aid from our Admin =Dept,= we’ll send the ticket to the administrator in charge and will post a reply to notify you.

  • Top quality support service
  • Expert Tech Help And Support Service

  • We’ll be online for you 24/7/365 to deliver advices and tech support as well as to aid you with any issue that you may come across whilst administering your virtual server. We’ll aid you with all installed in advance software, like your OS, server management panel (with regards to the VPS type) and the Web Hosting Control Panel made solely by us.

  • Intuitive help center
  • An Educational Help Zone

  • A descriptive and constantly updated article base is included in our custom–built Web Hosting Control Panel. It provides quick tips about how to conduct all the common site administration jobs. The Help area supplies descriptive how to article tutorials and step by step video training. You can access the Help area by clicking the Help or Video buttons in the right side of each Control Panel section.